Helping You Navigate with Ease
Fly Reclaim and our trusted partners will never request payment from you in order to secure your airline compensation.
Unfortunately, scammers sometimes impersonate us and try to trick customers into sending money or sharing personal details.
Your security is our top priority. If anyone contacts you claiming to be from Fly Reclaim and asks for money or sensitive information, please reach out to our customer support team immediately. You can always find our official communication channels on our contact page.
Fly Reclaim operates on a “no win, no fee” policy. This means that if we are unable to win your case in court, you won’t be charged any fees for our services — that’s our commitment to you.
You’ll find the document(s) you requested attached to the email from us. Just click on the file to open and save it to your device. Once saved, you can print it using your own printer, or if you don’t have one available, at any local shop that provides printing services. If you run into any issues, feel free to contact our support team for help.
The time limit for filing a claim depends on the country where the claim is made. Below are some examples:
European Union
In most EU countries, you generally have up to 3 years from the date of the disruption to file a claim. However, it varies depending on local law:
Other Countries
Because time limits differ by country, we always recommend filing your claim as soon as possible to avoid missing out on your compensation.
Yes. Flights disrupted due to extreme weather conditions are generally not eligible for compensation. Airlines are allowed to delay or cancel flights when environmental conditions could compromise passenger safety. Since extreme weather is considered an extraordinary circumstance, it falls outside of the airline’s control.
